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Privacy Policy

Our privacy policy outlines how BillerPe, located at 1210, Zion Z1, Near Avalon Hotel, Sindhu Bhavan Marg, Bodakdev, Ahmedabad, Gujarat 380054, gathers, uses, discloses, and manages your data, ensuring the protection of your personal information. This policy applies to the BillerPe website as well as all products and services offered by BillerPe.

1. GENERAL

a) This electronic record complies with the Information Technology Act, 2000, including all applicable rules and amendments. It does not require physical or digital signatures as it is computer-generated.

b)This document is published in accordance with Rule 3 (1) of the Information Technology Rules, 2011, mandating the publication of rules, regulations, privacy policies, and terms of use for www.billerpe.com.

c) The domain www.billerpe.com ("Website") is owned and operated by BillerPe. The term "Company" refers to BillerPe and its representatives, administrators, employees, directors, officers, agents, successors, and assigns.

d) For the purposes of this Privacy Policy ("Policy"):

"You" and "User" refer to any legal person or entity using the Website's services, capable of entering binding contracts under the Indian Contract Act, 1872.

"We," "Us," and "Our" refer to the Website and/or the Company.

"Party" and "Parties" refer to both the User and the Company, individually and collectively.

e)Section headings are provided for organizational purposes only and do not impact the interpretation of the provisions within this Policy. These headings hold no legal or contractual value.

f)By using the Website, you agree to comply with this Policy and the Website's Terms of Use, accessible at www.billerpe.com, and any amendments made by the Company. Your continued use of the Website signifies your acceptance of any changes.

g)By accepting this Policy and the Terms, you agree to be legally bound by them and comply with all applicable rules, guidelines, policies, and terms.

h)The Company reserves the right to modify the Policy and Terms without prior notice. Your continued use of the Website after such changes indicates your acceptance of these modifications. The Company grants you a personal, non-exclusive, non-transferable, revocable, limited privilege to access and use the Website, as long as you comply with the Policy and Terms.

2. COLLECTION OF PERSONAL AND OTHER INFORMATION

a)BillerPe collects and stores your personal information, such as username, password, email address, name, address, age, date of birth, gender, nationality, shopping preferences, and browsing history, to enhance your experience and fulfill your needs.

b)The Company may automatically track certain information, such as your IP address and browsing behavior, to better understand user demographics, interests, and behavior.

c)By purchasing products or services from BillerPe, you consent to the collection of your personal information.

d)The Company may use information, such as reviews and feedback provided by you, to improve customer support and resolve disputes.

e)BillerPe compiles information, such as emails, letters, and feedback, in a file or folder for future reference.

f)You may browse the Website without providing personal information, but certain activities, such as placing an order, require registration.

g)The Company may request your participation in optional surveys to customize the Website and enhance your experience.

h)BillerPe may ask for reviews of products or services you've used. These reviews may be published on the Website to benefit other users.

i)The Company reserves the right to remove any content, review, survey, or feedback submitted by you.

3. COOKIES

a)BillerPe uses cookies to store information on your device, such as login details. By using the Website, you consent to the use of cookies.

b)Cookies help analyze web page traffic, measure promotional effectiveness, and improve trust and safety.

c)The Website may contain third-party cookies, and the Company is not responsible for their use.

4. SHARING OF PERSONAL INFORMATION

a)BillerPe may share your personal information to prevent fraud, identity theft, and other illegal activities. This information may be shared with corporate entities and affiliates.

b)The Company may disclose your personal information to comply with legal obligations, enforce the Terms, or protect the rights, property, or safety of its users or the public.

c)In the event of a merger, reorganization, or restructuring, your personal information may be shared with the new entity.

5. SECURITY

All transactions on the Website are secure and encrypted. BillerPe does not store or retain your credit or debit card information, which is handled by an authorized payment gateway.

6. THIRD-PARTY ADVERTISEMENTS / PROMOTIONS

BillerPe uses third-party advertising companies to serve ads. These companies may collect information about your visits to the Website and other websites. BillerPe is not responsible for the privacy practices or content of linked websites.

7. USER'S CONSENT

By using the Website and providing information, you consent to the collection and use of your information in accordance with this Policy, including sharing your information as outlined in Section

8. DISPUTE RESOLUTION AND JURISDICTION

Any disputes related to this Policy will be resolved through a two-step Alternative Dispute Resolution (ADR) process:

a) Mediation: Parties will first attempt to resolve disputes amicably through mediation within 30 days. If unsuccessful, the dispute will proceed to arbitration.

b)Arbitration: Disputes unresolved by mediation will be arbitrated by a sole arbitrator appointed by the Company. The arbitration will be conducted in English in Ahmedabad, Gujarat, India. The decision of the arbitrator will be binding, and costs will be borne by the parties as directed by the arbitrator.

c)Jurisdiction: This Policy is governed by Indian law, and any disputes will be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

9. Collection of Personal & Other Information

When you voluntarily send us an email, we retain the information to respond to you. We collect information during site registration or form completion, such as name, email, or phone number, but you may visit the site anonymously. By submitting your personal information and contact details, you consent to receiving calls, SMS, emails, or WhatsApp messages regarding our products and offers, even if your number is on a Do Not Disturb (DND) list.

Grievance Officer

For any grievances, please contact our Grievance Officer:Krunal Patel